We understand you'd prefer a specific delivery time. However, due to operational and cost constraints, time slot selection is only available as a paid add-on, and not in all cases.
📌 Why is there a fee?
Special requests (e.g. out-of-route, after-hours) require additional resources
Extra driving time, overtime pay, and low-efficiency stops increase cost
To maintain fairness, only customers who pay for this option will be prioritized
📌 Why isn’t it available everywhere?
Some areas don’t have enough route density to support time slot delivery
Our system only shows the option if your area supports it
If no time options appear in Appt-Link, your area only supports date selection
📌 Why doesn’t every brand offer this?
Some sellers do not allow paid time slot services due to internal policies
Even if your area supports it, this option may not appear for some brands
We appreciate your understanding. This helps us keep service quality fair and efficient for all.